Frequently Asked Questions

Everything you need to know about your Rivera shopping experience.

What is Rivera's standard shipping timeframe?

We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.

How do I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be unworn, with original tags attached, and in their original packaging.

How can I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Rivera accepts all major credit cards, PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Are your garments sustainably sourced?

Rivera is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit all our manufacturing partners annually.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to follow its progress.